- Report: #345609
Complaint Review: Justanswer.com - Nationwide
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Justanswer.com
Http://car.justanswer.com/spark-plug/rzdr-want-add-flame-throwers-2001 Nationwide, U.S.A.
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Justanswer.com My question was never answered, i paid for a service and it was never delivered, neither was my refund Internet
I have a 2001 deville, and purchased a flamethrower kit, similar to the gone in 60 seconds movie. Sent to Car Experts July 11, 2007 8:46 p.m.
I paid money to get an answer to my question of
where is the ground wire for the coil packs? which wire and what color? if there is a common ground, for both coils that would be perfect
thanks,
kevin
Optional Information:
2001 deville 4.6 nstar
kvn1011 (Online) -- 0 Accepts/1 Questions
Time Left: 15 minutes and 6 seconds Status: Awaiting Expert Reply Value: $11 0 Answers Accepted
my question was never answered
i requested a refund, it was never sent
please see the link below-->
http://car.justanswer.com/spark-plug/rzdr-want-add-flame-throwers-2001
Kevin
kankakee, Illinois
U.S.A.
I paid money to get an answer to my question of
where is the ground wire for the coil packs? which wire and what color? if there is a common ground, for both coils that would be perfect
thanks,
kevin
Optional Information:
2001 deville 4.6 nstar
kvn1011 (Online) -- 0 Accepts/1 Questions
Time Left: 15 minutes and 6 seconds Status: Awaiting Expert Reply Value: $11 0 Answers Accepted
my question was never answered
i requested a refund, it was never sent
please see the link below-->
http://car.justanswer.com/spark-plug/rzdr-want-add-flame-throwers-2001
Kevin
kankakee, Illinois
U.S.A.
1 Updates & Rebuttals
JustAnswer Customer Service
San Fransisco,California,
U.S.A.
We want to be sure you're satisfied
#2UPDATE Employee
Wed, August 27, 2008
Dear Kevin, We wanted to contact you directly and have emailed you but we didn't get a response. We want 100% of our customers to be satisfied and offer a full money back guarantee. I looked into your account and see that your refund was processed on 8/8/07. We provide 24/7 customer service at [email protected] and we are always happy to work with customers to resolve any issues that come up. We'll work with you, our credit card company, your credit card company and whoever else it takes to ensure that you get your refund. But again, our system and our credit card company states that the refund was processed. So, we'll need your cooperation to contact your credit card company to investigate further. Besides the 24/7 customer service, I should also mention that any user of our site can also go here to request a refund instantly online: http://car.justanswer.com/refund.aspx We have been in business since 2003 and have over a million happy customers. Here is a comment by one customer in our Car section: "Thank you very much. I had real doubts about this website but your promptness of response, quick follow-up and to the point answer with picture was incredible." Thank you for giving us a try and I hope that we'll be able to resolve this situation to your satisfaction. If there's more that we can do for you, don't hesitate to let us know. Customer Service www.JustAnswer.com
