- Report: #1383254
Complaint Review: K-Drive - Las Vegas Nevada
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Author Confirmed
Why?
K-Drive
1180 N Center Dr. Suite 100 Las Vegas, 89144 Nevada, USA
Phone:
855-901-0050
Web:
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K-Drive Scammed customer Las Vegas Nevada
I placed an order for Pure CBD Oil and gel caps at a trial price of $5.95 & 1.95 on May 26, 2017. I received my order and 2 weeks later found two charges on my card for $79.95 & $69.95! Ten days later there were two more charges for the same amounts. Each charge on my bank statement had a different phone number so I called them all on July 1, 2017. They were all the same place. I spoke with 6 different individuals and was told by all that I was automatically charged the full price for them because I hadn't sent them back. Plus I was automatically enrolled in automatic monthly delivery although nothing ever said that. I requested that it be cancelled immediately and was assured that it was. The following two charges were for the next shipment which I never got. However in spite of my informing them that I never received it I was never the less told to return them and I would be refunded for that shipment only. I called my bank to notify them of the unauthorized charges and was informed that there had been yet another charge on July 3, 2017 for $69.95! I called the company yet again and was told that their records didn't show this charge so they weren't going to do anything about it. We got into a yelling match, I was again told to return the products and I again told them that I didn't receive any to return! They finally hung up on me. I have had to cancel my debit card as it being the only way to prevent more charges.
