- Report: #355439
Complaint Review: Keybank Association - Golden Colorado
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Author Confirmed
Why?
Keybank Association
www.key.com Golden, 80401 Colorado, U.S.A.
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Keybank Association Account Manipulation & ensuing late fees... watch out... buyer beware! Golden Colorado
I would not recommend this bank... my issue is not locally but their corporate policies are highly questionable and suspect. If you have an account with them, make sure of 2 things: (1) you are keeping your own ledger of monies spent (which really in my opinion defeats the purpose of online banking) and make sure if things are tight you are keeping printouts of your account balance and transactions occuring on a daily basis and I mean daily. That is all I will say. I am extremely angry and am cutting all ties with this bank!
Kel
Littleton, Colorado
U.S.A.
Kel
Littleton, Colorado
U.S.A.
2 Updates & Rebuttals
Noir
City,Michigan,
U.S.A.
Sorry but you need to take some responsiblity
#2Consumer Suggestion
Fri, July 25, 2008
"If you have an account with them, make sure of 2 things: (1) you are keeping your own ledger of monies spent..." If you have ANY kind of bank account, you need to do this. You may see a lot of rebuttals to this effect..heed them. You need to take some responsibility for your financial situation. Online banking was never intended to be anything but a loose guide...and the emphasis is on "loose." If you choose to use such a tool as anything but, you are inviting trouble. Learn and move on... N-
Ken
Randolph,Massachusetts,
U.S.A.
Misperception
#3Consumer Comment
Fri, July 25, 2008
Online banking was never intended to relieve you of the responsibility of maintaining your account records. Its intent is to act as a tool to make this task easier. For example, you can verify that the balance in your register matches the bank's balance... a sort of interim statement balancing. Or, you can check to see if a certain item has cleared. What it will never work for is as a replacement for a register. It will never know if you wrote a check that hasn't yet cleared. It won't know that you made a debit card purchase for which the hold has timed out, but the merchant hasn't yet submitted. The list goes on and on. One common theme you see here is that "I got hundreds of dollars in NSF fees" coupled with "I checked my balance online".
