- Report: #580566
Complaint Review: LAPTOP-ADVANTAGE - Laptop Advantage - Advantage Computers Inc. - mentor Ohio
Reported By:
Tomyluc -
Show Low, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
LAPTOP-ADVANTAGE - Laptop Advantage - Advantage Computers Inc.
7419 Mentor Ave Mentor, Ohio 44060 mentor, 44060 Ohio, United States of America
Phone:
4409468785
Web:
www.laptop-advantage.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LAPTOP-ADVANTAGE - Laptop Advantage - Advantage Computers Inc. Advantage computers Sent me a laptop with 42 viruses. mentor, Ohio
I ordered a laptop, it was sent promptly, that's where the good part ends.
The laptop sent to me had 42 active viruses in it, every 30 to 90 seconds I will receive a popup on the screen stating this. All this before I even hooked it up to the internet, just playing solitaire.
The customer service rep/Vlad is very rude and unconcerned about any complaints.
He requested that I write a letter accepting the companies 25% restocking fee and informed me that W/O the letter I would receive no refund! Isn't that illegal.
He does turn the background music really loud and seems to be very disinterested in the customers problems.
I'm gonna try contacting the Az. attorney gen. and see if I can file a fraud report with them.
Hope You make a better decision with your comp. purchase than I did. My daughter is very dissapointed.
