- Report: #1171718
Complaint Review: Laptopz-outlet - New Brunswick New Jersey
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Author Not Confirmed
Why?
Laptopz-outlet
1980 US Hwy 1 Bldg 3 New Brunswick, 08902-4418 New Jersey, USA
Web:
http://stores.ebay.com/LaptopZ-Outlet
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Laptopz-outlet micro payment Nearly Dead or Dead power cords New Brunswick New Jersey
I first purchased what I thought (and was described) as a compatible AC Adapter cord for my Toshiba laptop Dec 21, 2013. It worked fine for awhile. However, on July 3 it just died. I contacted the seller Laptopz-outlet via Ebay about replacing and the warranty. They wanted me to send the cord to them but I wasn't gonna send a dead cord. So they asked me to pay an additional $3 to get a new cord. They sent the cord and brick. In about 5 weeks the cord just died, again. Again I contacted them to send a replacement and asked them to overnight but they refused. This being after I don't know how many emails corresponding back and forth and they only answer one a day and very late at night usually (well after midnight) and we are in the same time zone supposedly. I finally received the replacement Aug 21, 2014 and plugged it in and it doesn't even work. Now they want me to send them back both cords for a replacement. I shouldn't have to pay to ship something damaged back. It is my opinion that the merchandise is suboptimal. I am in the process of opening a file on ebay regarding them also. Don't buy from them.
