- Report: #963866
Complaint Review: Lead-King.net - Internet
Reported By:
Lori Leigh -
Ft. Worth, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Lead-King.net
Internet, United States of America
Phone:
Web:
lead-king.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Lead-King.net B&S Enterprises They double charged me. I have sent in support tickets twice with no contact on their part. Internet
This Lead-King.net company offered 1000 leads a day for a year, for a yearly fee of $99. I paid the $99 but they charged me twice. I have emailed them through their Support link and have not heard a word back from them at all.
Recommending that no one do business with this company. Any reputable business would take care of any customer complaints.
Recommending that no one do business with this company. Any reputable business would take care of any customer complaints.
1 Updates & Rebuttals
Admin
United States of AmericaRefund/Credit was Issued to Customer
#2REBUTTAL Owner of company
Tue, January 08, 2013
A refund/credit was issued to the customer on 11/2/12 for the duplicate subsription. Two support tickets were submitted by the customer through our customer support ticket center and both were answered within 24 hours. Additionally we sent the customer an email from our personal email address notifying her that the refund/credit had been issued as we suspected she was not receiving our responses to her support tickets. Many times they end up in a "junk" or "bulk" folder and are missed.
Regardless, this situation was resolved in November 2012 and the customer continues to utilize her annual leads subscription as of this date.
