Amanda
huntington beach,#2Consumer Comment
Mon, June 03, 2013
LRG (Lead Research Group), Jesse Mullen, Matt Marsh and Ryan Rassmussen seem to fit a pattern of deception and manipulation that crops up every few months. Looking at all of the rip off reports in total, one can come to some obvious conclusions;
- They say they will issue refunds and then they change their terms at the last minute.
- They make racial and dergatory statements towards customers, partners, and employees and ex-employees
- They claim to be following company policy when really they are just committing fraud and unethical business practices...
- They sell illegal products to their customers and then don't refund them when they can't fill the orders as promised.
- They make list and lead brokers look unethical and hurt the industy with their fraud.
- They are known illegal drug users and proud of it.
- Jessee Mullen is a homophobic hate crime monger and so is Ryan Rassmusen. Ryan verbally threated to assault me and others.
- They do not answer cease and desist orders.
- They violate trademark.
DON'T DO BUSINESS WITH THEM!!!
I really wish someone had the time and energy to take these clowns to court for even a small amount of money and sue for ethical violations. They are scum of the earth type people that will sell their mother or child for a quick buck. They have made no corrections to their business model and simply pride themselves on deception and manipulation. Good luck as marketers if you choose to work with the scum of the earth - you will not get your money back unless you well... I can't mention that here...
Managment
Huntington Beach,#3REBUTTAL Individual responds
Sun, May 26, 2013
I pride myself on my customer service.
This client called and stated he was closing his insurance business in TN and going into another industry. He stated he need the money to get by. I told him that we do not give refunds per our invoice, however I was empathetic to his situation. I offered to give him the refund in portions because it would have to come out of my own pocket. I offered this because we always like to do right by the client even if it is against our written policies.
After the refund was processed to the card he paid with, he verbally attacked me stating I refunded the wrong card (his fathers card) and I was other "unmentionables". I explained company policy is to refund the card he paid with, it was not my decision, it was accounting's decision, based on our commitment to protect the card holder. His insults increased to threatening physical violence, at which time I disengaged from the conversation and told him a customer service representitive would call him back. He declined this service.