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  • Report:  #1371182

Complaint Review: LeToile Skin Cream and Illustra Eye Care Serum - Los Angeles California

Reported By:
JoJo - Orlando, Florida, USA
Submitted:
Updated:

LeToile Skin Cream and Illustra Eye Care Serum
120 E 8th Street, Suite 301 Los Angeles, 90014 California, USA
Phone:
888-636-1356
Web:
www.letoileskincream.com
Categories:
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On Facebook this ad was posted and I should have ignored it.  Offered free samples of two products for the cost of shipping $4.99 for each which seemed fair for a trial size product.   Ordered and then exactly 15 days after receipt an auto order of 98.09  was charged on my credit card.   I called to complain that I didn't authorize I was told it was in the fine print, which it wasn't as I read all on the posting in facebook.  The representative tried to offer a 50% discount to continue the shipments which I declined and asked for a full refund and cancellation.  She then said she wouldn't refund unless the product was returned unopened.  Obviously I had open the "free sample" and said this is unethical practive of doing business.  She said she would cancel future orderes but this wouldnt be refunded.   I filed a dispute on my credit card and expect they will see this is a scam.  This company is crooked and needs to be investigated and shut down.  Don't get trapped.  The small samples are not worth $98!



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