I received a letter of collection for unpaid toll invoices. The letter refers to invoices elegedly sent months ago. I contacted their office indicating that fact, along with other information that may have proven that the assesments were not fair. I was told I needed to prove that I did not receive the invoices in question, which is impossible. Had I received the invoices on the first place, I could have resolve the issue with the toll authority, as a friend of me did, without having to pay fees, collection charges, etc. I told the account rep that since the invoices sent to me by regular mail, not certified, they cannot prove that I received them or not, and she responded that they did not have to prove they sent the invoices to me, and that I could go to court or pay up.
As far as I understand, just droping an invoice by regular mail, does not imply the the recipient in fact received the document. I told the agent so, and she just denied it. So I wonder on which side of the law is the burden of proof, their side, or mine.
I wish I had the money and time to bring this case to court, but instead I just paid on line to the toll authority. However, in my honest opinion, this is a form of abuse to the consumer.