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  • Report:  #27943

Complaint Review: Linksys - Nationwide

Reported By:
- Livermore, CA,
Submitted:
Updated:

Linksys
Linksys.com Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a Linksys Router from AOL for my computer. AOL gave me a technical support number for Linksys if I had trouble hooking up my Router. I called the Linksys technical support line 15 times in two days. Linksys continually bashed AOL and said AOL bought thousands of these Routers from them and they do not work. Totally untrue.

What Linksys refused to tell me was all I needed was a phone adapter network card. Everytime I called Linksys all they did was send me out to buy more of their products. I ended up with $300.00 of their products and nothing worked. Linksys has very bad business ethics. They can not stand AOL because they are a number 1 internet connection.

Stay away from their products. After what I went through I will never buy another one of their products. Besides everytime I called Linksys everyone of their phone employees told me something different. If you could talk to someone who spoke good english. STAY AWAY FROM LINKSYS. I have reported them to the Better Business Bureau.

Diana

Livermore, California


1 Updates & Rebuttals

Steven

Henderson,
Nevada,
U.S.A.
Linksys support does make mistakes

#2Consumer Comment

Sun, September 18, 2005

They were hard to understand on the telephone, because it was hard to hear what they said, and they don't know more then take it out of the box and plug it in. Some questions they sent me to someone else that complained about where did I get the phone number, my reply was, I was sent there. Several people asked me the same question, and I never received a solution to my problem. They told me its Cox Cables fault or take it back to the store or they will RMA it. They kept me thinking they could solve the problem and time ranout for taking it back, and when I replied about that problem they said they would help get a refund. They ignore my emails now.

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