Complaint Review: Lionheart Group - Dallas Nationwide

Without your name or email address or CareerBuilder resume ID I can't comment specifically on what we saw in your resume - but what I can tell you is that we don't just look for those with sales backgrounds. The common thread we're looking for are those with demonstrated people skills. We look for executives, managers, entrepreneurs, teachers, coaches, public speakers and those who have shown by their professional experience that they have solid interpersonal communications skills. Our top performing agents come from all walks of life and virtually all industries. One of very best was shoeing horses before he joined us. The fact that you don't have in interest in sales is certainly your preference - and we've made it very easy for you to remove yourself from our future resume searches on purpose. We don't want to waste time interviewing those who don't want to interview with us. All the best in your career search. Highest regards, Chuck Siegel CEO, The Lionheart Group, Inc.

I have a resume on Careerbuilder.com and I am an IT professional. Nothing in my resume could be possibly be translated into meaning that I want a sales position. I have provided the email from Careerbuilder: Message from Job Poster Your Resume/Stamford Interview 3/24/2008 Dear Job Seeker, We have reviewed your resume on CareerBuilder.com and feel we may have an interest in scheduling you for an interview. Please take a moment to answer a brief questionnaire (below) that will further assist us in determining if a preliminary match exists between your qualifications and career objectives and our corporate goals. Interviews will be conducted in the Stamford area on Monday of next week. To be clear, this position does NOT require a daily commute. PLEASE NOTE: You have been sent this email because we saw something in your resume that would indicate to us a potential fit for professional business to business sales. If you feel we have made an error, there is no reason for you to click on the compatibility profile below. Please simply go to the bottom of this email and click on the link that reads Block this employer from viewing your resume. This will permanently remove your resume from our recruiting process. Click below for our online compatibility questionnaire: https://www.thelionheartgroup.com/Profile?STC The Lionheart Group, Inc. is uniquely positioned to attract, develop and retain preeminent field and management talent in an emerging industry characterized by high-growth and minimal competition. We specialize in providing business owners and employee groups of all sizes with cutting edge employee benefits specifically designed for identity theft restoration and access to the legal system. We are looking for independent-minded individuals with solid interpersonal communications skills to join our elite team of highly trained business to business sales professionals. Our Agents can earn substantial incomes marketing our plans both as employee benefits and as valuable tools for business owners. Candidates must be comfortable dealing with senior level executives and business owners. Presentation skills suitable for presenting to groups of 10 to 40 employees at a time are a plus. Candidates must be coachable and willing to follow a proven success system. For more information on The Lionheart Group, Inc. and the type of professionals we are seeking in Stamford and around the country, please visit our web site at http://thelionheartgroup.com All additional details will be discussed at the interview, if one is scheduled. Thank you in advance, Michael Schechter, Area VP The Lionheart Group, Inc. You are receiving this employment opportunity email because you uploaded your resume on CareerBuilder. If your employment status has changed or you no longer wish to receive these emails, you can update your privacy and communication preferences from your resume by logging onto CareerBuilder.com: http://www.careerbuilder.com/jobseeker/emails/emailsubcenter.aspx Or you can Block this employer from viewing your resume and sending you candidate emails. This email was sent from Account ID A7C1JH6DMKSK9HZVFPH and by this logged in User U8H1W074MN0RH69KXJH DISCLAIMER Please be aware that the content of this email has not been reviewed or approved by CareerBuilder and is in no way endorsed by CareerBuilder. You are solely responsible for any response you choose to provide to this email and you do so at your own risk. If you have questions regarding the legitimacy of the position being offered please contact the CareerBuilder Site Integrity Team by submitting your inquiry at: http://www.careerbuilder.com/JobSeeker/Help/Feedback.aspPlease also review common scams and tips for protecting yourself on CareerBuilder's Fraud Page. If you have questions or comments for and CareerBuilder, please use our feedback form.

Geran - Thanks for your post. I'd like to investigate your claim further, and if we actually did get to the point of inviting your friend to an interview I'd like to apologize and find out what went wrong with our internal systems. We put a considerable emphasis on making sure that we're only inviting those to interview that have an interest in professional business to business sales - not those looking for a traditional salaried job. Yes, we will consider those who don't have a sales background if we're convinced by both their background and with what we see in our interview process that they've got strong communications skills suitable for interfacing with business decision makers. In addition to carefully reviewing resumes, we are very clear in the initial email that we send to candidates that this is professional business to business sales. We don't even want them to bother with filling out our compatibility profile if this is not their interest. Here is an excerpt of the initial email they receive from us... "PLEASE NOTE: You have been sent this email because we saw something in your resume that would indicate to us a potential fit for professional business to business sales." "If you feel we have made an error, there is no reason for you to click on the compatibility profile below. Please simply go to the bottom of this email and click on the link that reads Block this employer from viewing your resume. This will permanently remove your resume from our recruiting process." If a candidate does choose to complete our compatibility profile, one of the questions we ask them deals directly with whether they are looking for a salaried job. It says... "Financially speaking, I would be motivated by..." ...and one of the options is "Salary (fixed income no matter what I produce)". As you can see, we were careful to define exactly what we mean by the word "salary". If they choose "Salary" (among other choices) then they are immediately disqualified from our interview process and will not be invited to an interview. As I mentioned above, I would be very interested to have more information about your friend's application because we keep these profile responses on file for just this reason. If we somehow made a mistake, I'd like to apologize and explore what went wrong on our end. Highest regards, Chuck Siegel CEO, The Lionheart Group, Inc.