- Report: #1362846
Complaint Review: Live Action Safety - Eugene Oregon
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Author Not Confirmed
Why?
Live Action Safety
4257 Barger Dr #223 Eugene, 97402 Oregon, USA
Phone:
8443425548
Web:
liveactionsafety.com
Categories:
Business Rating:
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Live Action Safety LAS, Live Action Fraudulent Practices and Disrepectful of the Men & Women in the Public Service Industry Online Internet
Everyone in the medical, first responder and public safety industry should be made aware of the dishonest practices used by this company, Live Action Safety. They have developed a reputation for overcharging on shipping, failure to send product and poor/rude customer service. We as a Veteran and Retired First Responder-owned company were disgusted in dealing with them. Horrible and rude customer service, and quickly played the "offended" card just because their customer is impatient because of THEIR lack of quality controls. They scrambled to return my Paypal payment (what company ONLY has Paypal options?) so I wouldn't file a fraud report. When asking for someone in charge, supervisor, etc. I was played with in what obviously proved they are nothing but a garage-based drop-ship company. Joke! Stay away, do a little research, and you'll find many other great options out there for your first repsonder and medical needs!
1 Updates & Rebuttals
Customer Service
Eugene,United States
Very surprised to see this...
#2UPDATE Employee
Mon, March 04, 2019
This our first view of this report and its very surprising. First of all many things being said in this review are blatantly false and misleading. We do tens of thousands of transactions and have very few negative reviews if any at all. We work hard to fix any issues that arise and this is why you we have a hard time finding negative reviews on the company.
As many already know its impossible to satisfy everyone yet we try. Here is a great artical on the Top 5 Reasons Why ‘The Customer Is Always Right’ Is Wrong https://www.huffingtonpost.com/alexander-kjerulf/top-5-reasons-customer-service_b_5145636.html
