2nd home in GA
Lake Worth,#2Author of original report
Thu, August 22, 2013
This company mainly sells welding supplies and equipment. But they also were importing bathroom vanity sinks from China on the side out of their same warehouse. Longevity Global had an Amazon.com Store where they sold these bathroom vanities from China. I don't know anything about their customer service with their welding products. I can assure you it was a total nightmare dealing with them. Thank god Amazon.com is a respectable company that has always provided amazing customer service. They stepped in to rectify the situation when Longevity Global wouldn't. I had the defective top recoated professionally. Way to much hassle.
bobbybuilder
Alabama,#3Consumer Comment
Wed, August 21, 2013
Sorry about the double posting. I thought my first rebuttal didn't go through. Also, this was only meant to be a consumer comment. I am not the owner of the company.
bobbybuilder
Alabama,#4REBUTTAL Owner of company
Wed, August 21, 2013
I have to disagree with you on this one. I have ordered three different machines from Longevity over the last few years (migweld 140, stickweld 140, and Tigweld 200SX). All three have worked great for me.
The customer service was great and the sales guy was poite and respectful. He even cut me a deal when I preordered the tigweld 200SX!! Couldn't really ask for more. Longevity has left me very satisfied.
bobbybuilder
Alabama,#5Consumer Comment
Wed, August 21, 2013
I really have to disagree with what you said about Longevity. I have ordered three different machines from them over the years (migweld 140, stickweld 140, and the tigweld 200sx) and they have been great for me.
The cutsomer service was great and the sales guy was really knowledgable and respectful. They even cut me a deal when I preordered the tigweld 200sx. I would definitely give Longevity a second chance if I were you. I have had nothing but satisfaction with them.