- Report: #1178256
Complaint Review: Lumanelle - Nationwide
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Author Confirmed
Why?
Lumanelle
Nationwide, USA
Phone:
1-800-622-3073
Web:
N/A
Categories:
Business Rating:
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Lumanelle Returned Product.They would not refund the whole amount,but would refund 1/2 Savannah Georgia Nationwide
2014-09-21
Lumanelle Company has False Advertising. The advertment on the Internet offers you a 14 day free trial of their product for the shipping of $4.95. Does Not State that after the 14 day trial you will be charged $89.95 if you did not return the product. When you received the product there is only information on how to use the product, there is NO information that they will charge your credit/debit card $89.95.
I called 1-800-622-3073 number and talked a Representive for over 45 minutes regarding the $89.95 that was charged to my credit/debit card. the representive. stated that they will only refund $49.95, even if you return the product wiithin the 14 day trial you will be only refunded 1/2. When asking for the Corporate name and telephone number, the reprensentive stated that they didn't have that information and this telephone number was use for sales.
