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  • Report:  #392029

Complaint Review: Luminous Brites - Glendale California

Reported By:
- Cross Lanes, West Virginia,
Submitted:
Updated:

Luminous Brites
3600 Ocean View Boulevard #2 Glendale, 91208 California, U.S.A.
Phone:
866-360-1477
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I responded to an add for a free trial tooth whitening kit and all I had to do was pay shipping of $4.99. I received the kit with my crest toothpaste and toothbrush and used the product.

I did not see anywhere in the fine print that I was signing up for a subscription. I received the product 3 weeks ago and have received nothing from the company since. No invoice, no email notification simply a charge on my bank statement for 88.97.

When I finally got through to the company with the number on the website, I was disconnected twice. When I did talk to a gentleman, I was informed that I had signed up for a subscription. A subscription for nothing. I was not going to receive any more products, they were simply going to continue withdrawing money from my account.

No where on the site did I see any information about a subscription or further charges beyond the shipping fee. Plus, the tooth whitening product did not work.

Nichole

Cross Lanes, West Virginia

U.S.A.


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