Complaint Review: Marilyn Austin - Carl Austin - Howard Austin - Pine Cove California

OH ONE MORE TIDBIT OF IMPORTANT INFO. MARILYN AUSTIN DOES NOT SHOW HER PUPPIES AT HER HOME, MAJOR RED FLAG. SHE IS KNOWN TO MEET POTENTIAL BUYERS IN WAL-MART PARKING LOTS, AND SHE USES EXCUSES SUCH AS ON MY BROTHER LIVES IN YOUR AREA I AM ON MY WAY DOWN THE HILL TO MEET HIM FOR LUNCH, ETC. OR SHE INVITES HERSELF TO COME TO THE BUYERS HOUSE TO DELIVER THE PUPPY, SO ONE CANNOT VIEW THE PARENTS{SHE HAS NO PARENTS]. WORD OF ADVICE. ONLY PURCHASE A PUPPY FROM SOMEONE WHO INVITES YOU TO THEIR HOME OR AT LEAST GIVES YOU A ADDRESS.

Sick puppy, thank god for the california puppy lemon law, a suit is being filed to retrieve the vet bill money..... my mom is not a broker....my mom said no such thing to marilyn about selling local breeders babies...WORDS OF CAUTION, I HAVE LOCATED SEVERAL PREVIOUS BUYERS OF MARILYNS WHO HAVE BEEN FRAUDED JUST AS MYSELF, AND WE ARE ALL WORKING DILIGENTLY TO STOP THIS HORRIBLE PUPPY MILL OPERATION, WITHOUT MENTIONING NAMES SEVERAL FELLOW BREEDERS OF HERS WARNED ME OF HER SCAM....SHE ALSO IS KNOWN FOR THIS IN OTHER STATES!!!!!! SO BUYERS BEWARE...A BRIGHT NOTE...I PURCHASED A DARLING TINY YORKIE BABY WITH A RIGHTEOUS CONTRACT WHO IS HEALTHY AND BELIEVE ME THE BREEDER IS LEGIT.... END OF DISCUSSION, I AM SURE MARILYN WILL REFUT WHAT I HAVE SAID, SHE IS A WOMAN OF MANY STORIES....I AM DONE....THE LAW WILL HANDLE THE REST....

TAMERA CHASTAIN/PROSESI (COUNTNEYS mom)told me while I was at her PET/GROOMING Store in Yucaipa, Ca., that she SELLS PUPPIES for LOCAL BREEDERS in her PET/GROOMING BUSINESS. She would be a BROKER as she does not breed dogs! The defination of a BROKER is "One that acts as an agent for others, as in negotiating contracts, purchases, or sales, in return for a fee or commission". I'm the one that filed a COMPLAINT with the Riverside County Sheriff's Department for Harassment and called to have a Sheriff present for the return of the puppy! The California Puppy Lemon Law applies ONLY to breeders (dog or cat) or BUSINESSES that produce AND SELL more than 50 puppies in a year, not to hobby breeders! If you had read and comprehended the law, you would know this! As anyone that had ever produced a litter of registered pups knows, if you breed your male with some else's female, the owner of the female is the only name listed as the breeder on the pups regristration papers. If you own both parents, then your name shows as the breeder. (I'm trying to make this SIMPLE ENOUGH for Courtney to understand). PUPPY UPDATE! LITTLE 'GUCCI' is doing GREAT! She's almost her old self! I'll be showing her within the next few weeks and am telling EVERYONE about the ordeal that she's just been through! I've had alot of repeat buyers & referrals over the past 20+ years! I've made quite a few "DOG PEOPLE " friends and receive "puppy how goes it" e-mails, notes and phone calls from VERY HAPPY PUPPY BUYERS! The Moral of this story is "You Can Please Some of the People ALL of the Time, All of the People Some of the Time, But you Can't Please All of the People, All of the Time"! I've said all that I'm going to say regarding this matter! The money's been refunded and I have the puppy! End of Story!

TAMERA CHASTAIN/PROSESI (COUNTNEYS mom)told me while I was at her PET/GROOMING Store in Yucaipa, Ca., that she SELLS PUPPIES for LOCAL BREEDERS in her PET/GROOMING BUSINESS. She would be a BROKER as she does not breed dogs! The defination of a BROKER is "One that acts as an agent for others, as in negotiating contracts, purchases, or sales, in return for a fee or commission". I'm the one that filed a COMPLAINT with the Riverside County Sheriff's Department for Harassment and called to have a Sheriff present for the return of the puppy! The California Puppy Lemon Law applies ONLY to breeders (dog or cat) or BUSINESSES that produce AND SELL more than 50 puppies in a year, not to hobby breeders! If you had read and comprehended the law, you would know this! As anyone that had ever produced a litter of registered pups knows, if you breed your male with some else's female, the owner of the female is the only name listed as the breeder on the pups regristration papers. If you own both parents, then your name shows as the breeder. (I'm trying to make this SIMPLE ENOUGH for Courtney to understand). PUPPY UPDATE! LITTLE 'GUCCI' is doing GREAT! She's almost her old self! I'll be showing her within the next few weeks and am telling EVERYONE about the ordeal that she's just been through! I've had alot of repeat buyers & referrals over the past 20+ years! I've made quite a few "DOG PEOPLE " friends and receive "puppy how goes it" e-mails, notes and phone calls from VERY HAPPY PUPPY BUYERS! The Moral of this story is "You Can Please Some of the People ALL of the Time, All of the People Some of the Time, But you Can't Please All of the People, All of the Time"! I've said all that I'm going to say regarding this matter! The money's been refunded and I have the puppy! End of Story!

Bottom line, I bought a puppy, vet-confirmed, that was gravely sick, not caused from change of diet, rolling over on the baby, whatever else she blames the puppies sickness on...According to the california puppy lemon law, a breeders name and address must be on a contract, not on this womans, just a name and a phone number....she did not return any messages regarding the sick pup as she alleges she did...I was forced to locate her, with the sheriffs help. I contacted the sheriff, to help with this return. I have talked to several other people who have bought pups from her, and have said thay have found that she is not even the breeder, she is a broker....and for her to say my mom is a broker is bogus, my mon sells her own pups when available....and believe me if there is a problem, my mom is accessible.....unlike marilyn austin...what is this arrest stuff? great story....

I refunded the puppy sale price on 7-24-06 at 7:00 p.m. This report was filed on 7-25-06 at approximately 9:00 a.m. These people are using this site to Slander me after I refunded them their money.

Courtney is a want to be Lawyer with no respect for the law and was nearly arrested 3 times during the return of this puppy! Her mother did purchase a puppy from me (Tamera Prosise aka Chastain). She was in perfect health when she took her from me, unlike the slanderous remarks and lies stated above! She is 3 months old and 15 ounces and requires lots of special care as tinies can easily go hypoglycemic! I stressed this to Tamera and her daughter Courtney. At 9:30 am the following morning I called for my normal morning after call and Tamera told me that the puppy was doing great i.e., investigating the house, running and playing and that they were so happy that they had found her and then mentioned that they had changed her food, a big NO NO with tiny puppies of any breed. The stress or a new home is hard enough, but changing the diet on top of that can throw any tiny breed into an hypoglycemic attack, which is what happened to this pup(and possibly being rolled on). I received a call at approximately 3:30 pm that day and was told that Courtney and the puppy had fallen asleep together at approximately noon and when Courtney awakened, (approximately 3 hours later) the puppy was in a coma (severe hypoglycemia). Severe Hypoglycemia can cause permanent damage to the Heart, Kidney & Liver! I'm not responsible for the buyer changing the puppies food, not feeding her enough and possibly injuring her! We signed an Agreement of Sale Contract that states I would replace the puppy if the veterinarian attested to a life threating condition within a 48 hour period with a written statement and that I was not responsible for medical expense. No such letter was ever written, even though the buyers told the Sheriff's and us that they had such a letter, Another Lie! I believe that Courtney rolled on the pup during her nap as her mother Tamara, said that the vet told her the pup was coughing up blood. This is not normal unless their has been some kind of trauma. I did take the puppy back with a full refund and had her sign for the cash and that "This exchange prohibits either party from further legal action related to this matter", which we both signed. I received numerous threatening calls advising me that they were going to slander me to everybody and that they would post a complaint on Rip-Off.com., if I didn't refund them their money. They money was refunded, but they still filed their Slanderous Complaint! The contract we signed called for a replacement, not a refund. They were basically Blackmailing Me! I'm the one that asked for a Sheriff to be present for the refund ,to keep the peace as I didn't want to meet these people alone as I didn't trust them. They had bombarded my home with calls at all times of the day and night, so I filed a Harassment Complaint with the Riverside County Sheriff's Department. Tamera (the buyer) has forgotten that I talked to her vet (she had to call the vet to OK her talking to me per California Privacy Laws) on the phone with the Sheriff present, and was told by her vet that there was no confirmed liver shunt as Tamara stated, since she refused to pay for the required test for financial constraints. The vet said that the symptoms could be resultant from a shunt or from diarrhea (possibly caused from the diet change), hypoglycemia or other factors. I told her about the daughter possibly rolling on the pup and told her that she had never had a sick day until these people bought her. She stated that she could only go by what the owners had told her. I've had the puppy since last Monday night and she's fine since she's back with someone that knows how to take care of a tiny puppy. I've raised Yorkies for 28 years and have a super reputation and have lots of repeat buyers and tons of referrals. We dealt with two Riverside County Sheriff Deputies; Corporal John Stenzel and James Keener, who handled the actual return of the puppy. You'll find out that this person (Courtney) has really twisted the facts. Courtney even called Both Sheriff's Liars. She also said that she was going to file complaints against them. I've blocked their (Courtney & Tamara's) phone numbers and if they continue to harass me the Riverside County District Attorney will press Criminal Charges against them per the Riverside County Sheriff's Deputies. If you raise tiny or TEACUP Yorkshire Terriers BEWARE of these two as they don't know how to care for a Tiny Yorkie. By the way, the mother, Tamara, told me that she Brokers dogs in her Yucaipa Grooming/Pet shop and is very quick to critize other local breeders and pet stores in her area! Tamara has Holly Woof Woof Dog Boutique in Yucaipa, California which is located on Yucaipa Blvd. near 10th Street. They live at 11471 Deerfield Drive, Yucaipa, California 92399.