- Report: #1145090
Complaint Review: massage envy - Houston Texas
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Author Not Confirmed
Why?
massage envy
190 Meyerland Plaza Houston, 77096 Texas, USA
Phone:
281-220-6000
Web:
massageenvy.com
Categories:
Business Rating:
(0)
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Massage Envy of Meyerland Shining Example of $$$$ more Important than Business Ethics Houston Texas
I made an appointment at this business for an hour long massage. I unfortunately had a family emergency day of appointment and called to reschedule for same day or next day. I was informed I would be charged 50% of massage fee EVEN if I rescheduled. I understand wanting to be paid for your time but this policy is wrong. Policies like this are indicative of a business that has no interest in building repeat customer relationships.
