Joe
Winchester,#2Author of original report
Wed, November 03, 2004
Some time ago my aging mother over 70 wanted to purchase a new mattress to replace the one her deceased husband slept on for years. She agreed to buy one from mattress warehouse but after getting home and checking the price she changed her mind. Okay, she is over 70 and has trouble making up her mind sometimes. She called the salesperson right back to cancel. He got abusive over the phone and kept using words like f**k you and god d**n, and he even threatened a felony criminal charge because she had signed a contract agreement. I suppose he was upset because she had purchased a top of the line mattress from them. My mother hung up and my sister paid a visit to talk with the manager. She never heard any more from them. I didn't get involved. Okay, all sales clerks at m.w. are not this bad and many stores probably don't have one like this. There could be only one. Perhaps he no longer works there. Shame on them for abusing an old lady. No remedy is required except not to contact her. I won't buy anything from mattress wharehouse ever again. And thats my final answer.
Joe
Winchester,#3Author of original report
Wed, November 03, 2004
Some time ago my aging mother over 70 wanted to purchase a new mattress to replace the one her deceased husband slept on for years. She agreed to buy one from mattress warehouse but after getting home and checking the price she changed her mind. Okay, she is over 70 and has trouble making up her mind sometimes. She called the salesperson right back to cancel. He got abusive over the phone and kept using words like f**k you and god d**n, and he even threatened a felony criminal charge because she had signed a contract agreement. I suppose he was upset because she had purchased a top of the line mattress from them. My mother hung up and my sister paid a visit to talk with the manager. She never heard any more from them. I didn't get involved. Okay, all sales clerks at m.w. are not this bad and many stores probably don't have one like this. There could be only one. Perhaps he no longer works there. Shame on them for abusing an old lady. No remedy is required except not to contact her. I won't buy anything from mattress wharehouse ever again. And thats my final answer.