- Report: #19162
Complaint Review: MAYO CLINIC - Jacksonville FL - Jacksonville Florida
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Author Not Confirmed
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MAYO CLINIC - Jacksonville FL
4500 San Pablo Road Jacksonville, 32224 Florida, U.S.A.
Phone:
904-953-7058
Web:
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MAYO CLINIC, Dr. Cohen, Rheumatology Clinic and doctor did not keep up their end of an agreement, which is in my medical records. Jacksonville Florida
I made a one day visit to this "speciality" doctor, because he was supposed to be the best in his field. I traveled across the state. We talked, I had many, many tests done. He agreed to call me when they results came back and we would discuss a treatment plan. Fine. I went home and waited, and waited, and waited. I finally called his receptionist. "He was not in", he would call. I waited, and waited, and waited. Still no call. I called again (after 3 months). He could not be reached. He never called me, no one would give him a message. I signed a paper to have my local GP sent the test results. They did not send them. My file was sent to medical records (as though I was never there). I personally had to call the medical records office at the clinic and ask the person in charge to fax the recults to my GP. They could not do that until I signed a release (which I signed when I checked in the clinic at the betginning). So, I call my local GP and they faxed a request to the medical records office and got the results (I could have had these tests done locally, duh!). My doctor is not a rheumatologist, so I am where I was before going to Jacksonville, on pain meds. and my health insurance company is out of about $1800.00. My visit was October 31, 2001 and today April 19, 2002, I have yet to hear anything, but continue to get bills from them.
If anyone can help with this, please do so. THANKS
Kate
Pensacola, Florida
If anyone can help with this, please do so. THANKS
Kate
Pensacola, Florida
