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  • Report:  #419422

Complaint Review: MBM&F ACAI ASLIM - Draper Utah

Reported By:
- Vancouver, Washington,
Submitted:
Updated:

MBM&F ACAI ASLIM
12278 South Lone Peak Parkway #106 Draper, 84020 Utah, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a one time trial only bottle of acai aslim and was to only pay $ 4.95 for the trial bottle. I did receive that and they charged my Credit card the $ 4.95. Then I received another bottle in the mail for which I did not order.

I received my Credit card bill and by then they have already charged me for 3 bottles at $80.00 a bottle for which I did not receive and did not order.

I also noticed a $30.00 a month charge for two months for a Fit-Fac.com that I have never heard of and knew nothing about. I had to cancel my Credit card and filed a fraud document with them to have this company investigated.

Be very careful! Do not order from this company. It is a giant RIPOFF!

Kimi b

Vancouver, Washington

U.S.A.


1 Updates & Rebuttals

Gemma R.

Las Vegas,
Nevada,
USA
Hello

#2

Mon, September 07, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

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