Jessica
Tempe,#2Consumer Comment
Sat, July 16, 2005
I have not received my rewards. I feel foolish for being taken in by promises of prizes. I am an educated person, but I think a deal is a deal. Isn't this false advertising? Aren't there laws to protect us from people and businesses who don't keep their promises? Can I make them give back my permission to keep my personal information? Can I take back our contract because they broke their end of it? Someone... Please help me. Who can I report this to?
Alexis
Stafford,#3Consumer Comment
Sat, November 01, 2003
I am a member of Memolink and had the same experience, however, mine came to a positive end. I ordered a prize with my points in early December 2002. After the specified 45 days, it still had not come, so I emailed them and they responded by apologizing and saying they would send it immediately. Another long period past and still no prize. So this time, in addition to emailing, I went to "Contact" link on their page and called every number there until I got someone. I had to call at different times of day for about 3 days, as I guess they work odd hours. I left multiple messages. FINALLY, in April 2003, I received my prize with a letter of apology. They also upgraded my membership to premium status for one year for free, which allows me to receive 10% more points on average for each offer completed. Memolink is BY NO MEANS efficient and this ordeal was a hassle to say the least. I too though they were fraud. BUT in the end, they came through. So they are just disorganized or whatever other excuse they may offer. BUT NOT A TOTAL SCAM. Thanks for listening. My advice is to be VERY patient and do what I did, be persistent! :)