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  • Report:  #163357

Complaint Review: Modern Mom Lolita Carrico - Beverly Hills California

Reported By:
- Greenville, South Carolina,
Submitted:
Updated:

Modern Mom Lolita Carrico
9595 Wilshire Blvd., Suite 900 Beverly Hills, 90212 California, U.S.A.
Phone:
310-3003431
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Paid for a membership for the advertisment that 4 bags per year were offered to members. Cost was $35 and great "bags" were promised for Mothers Day, Fathers Day, Back to School and Christmas.

Got a mothers day gift (not the stated $200 value but nice gift)which did not include the bag and was told the bag would come with the fathers day gift. The fathers day gift arrives in an envelope containing 3 SAMPLES (certainly not the $100 value as described) and missing not only the bag from mothers day but the messenger bag from fathers day as well.

No back to school has arrived and school has been started back for over 2 months. I have no hope of getting the wonderful holiday bag worth $400...

Stay AWAY from this company. The front themselves as wanting to help moms when they are really just looking to take your money...

It would be best for all their sponsors to pull out...YOUR BUSINESS IS BEING TARNISHED by you affiliation with this company.

Check out the companys BBB rating...A big F!

P

L, South Carolina
U.S.A.


1 Updates & Rebuttals

Modern

Beverly Hills,
California,
U.S.A.
Response from Modern Mom

#2REBUTTAL Owner of company

Wed, December 28, 2005

Modern Moms Club, which offers support groups across the country for women to meet for playgroups, moms only events and family events, occasionally sends our valued members gifts from our partners and sponsors. Around Mother's Day of 2005, these gifts were discovered by non-members and posted on various "bargain and freebie" message boards on the Internet as an affordable "deal." We do not advertise our gifts in any way nor consider the gifts which are based on limited supply from sponsors the purpose for membership, however due to such postings we had an overnight increase in membership by those who viewed Modern Moms Club as a free gift club. While many did receive and continue to receive the gifts our generous sponsors provide based on supply, we are working through this issue to manage expectations and come to a quick, satisfying resolution with those members who are not interested in participating in Modern Moms Club events and chapters. Despite our Terms and Conditions of membership which state that membership is non-refundable, we have provided refunds to those who are not interested in participating in our events and chapters or misunderstood Modern Moms Club and are working with those that are interested in launching regional groups in their areas.

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