- Report: #406254
Complaint Review: Mohawk Carpet/Invista/Sir Enterprise's Inc. Dba Robert's Carpet - Houston Texas
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Mohawk Carpet/Invista/Sir Enterprise's Inc. Dba Robert's Carpet
4750 Gulf Freeway Houston Houston, 77023 Texas, U.S.A.
Phone:
706-629-7721
Web:
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Mohawk Carpet/Invista/Robert's CarpetMohawk Carpet/Invista/Sir Enterprise's Inc. Dba Robert's Carpet If it doesn't hold up,why do they risk their reputation by still selling it? Consumer Beware! Houston Texas
I am experiencing the same "cornrowing" problem with my Mohawk carpet. If it is NOT a manufacturing defect, and Stainmaster won't cover it, WHO WILL?
When I talk to the salesman at Robert's all I get is another number to call and another person comes out and files yet ANOTHER REPORT! Kinda like letting the Rooster guard the Henhouse!!
I paid for a warranty and of course it covers NOTHING that any of them will claim as their responsibility.
Cornrowing IS a known condition and has been a known condition for a long time, yet, it was NEVER mentioned as a possibility when I chose this carpet. Perhaps the UNKNOWN is what's keeping sales going?
I previously worked for a new home builder and was key in the development of their Design Center- Too bad I didn't use the "cheap builder grade carpet" that most builder's use as a standard...Then when I have to replace the upgraded "crap" that I bought for my own home, well before anticipated, I wouldn't I feel so STUPID for paying extra money for inferior product!
Debbie
Magnolia, Texas
U.S.A.
When I talk to the salesman at Robert's all I get is another number to call and another person comes out and files yet ANOTHER REPORT! Kinda like letting the Rooster guard the Henhouse!!
I paid for a warranty and of course it covers NOTHING that any of them will claim as their responsibility.
Cornrowing IS a known condition and has been a known condition for a long time, yet, it was NEVER mentioned as a possibility when I chose this carpet. Perhaps the UNKNOWN is what's keeping sales going?
I previously worked for a new home builder and was key in the development of their Design Center- Too bad I didn't use the "cheap builder grade carpet" that most builder's use as a standard...Then when I have to replace the upgraded "crap" that I bought for my own home, well before anticipated, I wouldn't I feel so STUPID for paying extra money for inferior product!
Debbie
Magnolia, Texas
U.S.A.
