Complaint Review: Money Cares Inc. - Coram New York

My husband fell sick and had to have chemo for 10 and a half months. This put us in a financiul bind; we owed around 10000.00 in credit cards and hospital bills.

We then went on the net to try to find a solution to our problem. We found their web site that said try us before you go some where else. So we called them up.

They made it sound to good to be true. We could save around 8000.00 with this company. They started taking out 175.00 from my checking account and 225.00 from my husband's account. They said we would get a statement from this bank we never heard of, so we waited.

Nothing ever came through the mail. At that time we started getting suspicious. When we asked them about this they said, oh we would not get one but we could go on line and check our ballance so we did after 4 months. My husband had 225.00 in his account and I had 175.00 after 5 mon. When I asked about this they told me the first month was for filling fees the second month was for holding untill we finished our progam so we could get like a bonus with our money.

Then they took out 50.00 a month out of my husband's account for fees and 40.00 out for mine. You see they wee holding 400.00 of his money and 525.00 of mine. This did not make any sence.

So one day the hospital called me while I was at home. So I told them what we were doing and they told me they never have been notified and would not deal with any kind of debt settlement or any thing else. So I worked out a deal with them on my own. Then I called Chase Bank. They are the ones I had a card with. They told me they were never were notified either.

Then the lady told me that anything they dropped of my bill like late fees and finance charges that was over 600.00 I would have to pay taxes on. No one told me about this at Money Cares. Not ever.

So I called Laura at Money Cares and told her to offer the hospital a settlement. She called me the next day saying that they could not offer a settlement at this time not knowing I had allready talked to them. You see they told us never talk to our debtors at all. I see now why.

I asked her at that time why she never told me any thing about taxes? She had no answer. I asked her at that time how in the world could some one come to work every morning and lie to people like they were doing. She still had no answer. I told her at that time I wanted my money back she said that I had lost all the money except what was in my accounts for cancelling the agreement.

These people need to be stopped. They are taking advantage of people in need. And are desperate. Now I'm 5000.00 more dollars in debt and owe the IRS.

Please help us get these people out of bussiness before someone really gets hurt and kills themselfs If I had not got out of this I would owe the IRS around 10000.00 in 3 years. I owe them now aroud 1000.00 please help us and others!

Sandra

Calhoun, Georgia
U.S.A.