- Report: #714198
Complaint Review: Motime - New York New York
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Author Not Confirmed
Why?
Motime
536 Broadway, 3rd Floor New York, 10012 New York, United States of America
Phone:
646-291-6276
Web:
www.motime.com
Categories:
Business Rating:
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Motime Dada USA, Inc Subscription Scam New York, New York
I was directed to a free ringtone site from a music download site. I unwittingly tried to download a ringtone. Somewhere along the line there is fine print that describes the motime.com $9.99 monthly subscription for which you are agreeing. I immediately canceled the subscription. I was charged the full $9.99 monthly charge regardless. I called customer service and the foreign customer service agent essentially says you agreed to the charges and there is nobody that can refund any money.
Mainly I wanted to make this report for others that run into the same issue. After searching I found that Motime.com is just a domain name owned by the company Dada USA, INC. Dada USA is located in NYC and includes a street and phone address. If others wish you may try calling this company directly. Possibly, if we inundate them with angry callers and such they may get annoyed enough to change their practices a bit. The address information is:
Dada USA, Inc
536 Broadway
3rd Floor
New York, NY 10012
Phone: 646-291-6276
I have not been successful at getting a refund from anybody at this company.
Mainly I wanted to make this report for others that run into the same issue. After searching I found that Motime.com is just a domain name owned by the company Dada USA, INC. Dada USA is located in NYC and includes a street and phone address. If others wish you may try calling this company directly. Possibly, if we inundate them with angry callers and such they may get annoyed enough to change their practices a bit. The address information is:
Dada USA, Inc
536 Broadway
3rd Floor
New York, NY 10012
Phone: 646-291-6276
I have not been successful at getting a refund from anybody at this company.
