- Report: #986366
Complaint Review: Myinfobill.com aka dmvinfo1.com - Burlington Massachusetts
Reported By:
tara -
jackson, New Jersey, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Myinfobill.com aka dmvinfo1.com
10 Corporate Drive Suite 300 Burlington, 01803 Massachusetts, United States of America
Phone:
18778880889
Web:
www.myinfobill.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Myinfobill.com ,dmvinfo1.com myinfobill Entered MyInfo1 website to search for a telephone number for someone I only had an address. A report was promised, asked for $1.oo fee for report, entered credit card, unable to access report and the Burlington, Massachusetts
Entered MyInfo1 website to search for a telephone number for someone I only had an address. A report was promised, asked for $1.oo fee for report, entered credit card, unable to access report and then upon calling credit card company, found that I was charged $19.95.
i called my bank, and was notified my account was overdrawn by $36 and change due to the $19.95 charge i never ever authorized
i then called myinfo1 and they asked if i was calling about the 19.95 charge without even knowing my info, account, nothing. i said yes and also explained on top of all this i accrued a $34 overdraft charge from chase bank due to their debit from my checking which i did not authorize. they apologized and said they would refund my 1.00 initial charge and the 19.95 charge. i asked about my overdraft charge he ignored my question twice and forwarded my call immediately to an automated machine to confirm the cancellation/request to be refunded the 19.95
i want my money back for overdraft fees plus the 19.95 and 1.00/i have proof of this and want what is mine. this was a scam/fraud and never delivered anything on me when i did my initial search which is a lie because if you Google my name a ton of stuff comes up so this company is just a scam, fraudulent conning site and i pray no one else falls victim to them.
i called my bank, and was notified my account was overdrawn by $36 and change due to the $19.95 charge i never ever authorized
i then called myinfo1 and they asked if i was calling about the 19.95 charge without even knowing my info, account, nothing. i said yes and also explained on top of all this i accrued a $34 overdraft charge from chase bank due to their debit from my checking which i did not authorize. they apologized and said they would refund my 1.00 initial charge and the 19.95 charge. i asked about my overdraft charge he ignored my question twice and forwarded my call immediately to an automated machine to confirm the cancellation/request to be refunded the 19.95
i want my money back for overdraft fees plus the 19.95 and 1.00/i have proof of this and want what is mine. this was a scam/fraud and never delivered anything on me when i did my initial search which is a lie because if you Google my name a ton of stuff comes up so this company is just a scam, fraudulent conning site and i pray no one else falls victim to them.
2 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
Tara, Contact [email protected] for a Full Refund.
#2REBUTTAL Owner of company
Sun, January 06, 2013
Hello Tara,
We apologize for any confusion in your charges and will fully reimburse you for the overdraft fees. Please email [email protected] with you name, address and amount owed. We will immediately resolve this issue for you.
Anyone the requires a refund, account closure, or customer service requests can contact [email protected] and we will gladly resolve any misunderstandings.
Sincerely,
Customer Service Department.
wandilly
corte madera,California,
United States of America
please help fighting back this dmvinfo1 scam. What can we do?
#3Consumer Comment
Sat, December 29, 2012
I was looking to get updated information for my personal DMV license and found via an Internet search, the URL for dmvinfo1 just a few hours ago.A report was promised to me as well, asked for $1.oo fee for report, entered credit card, unable to access report and then upon calling credit card company, found that I was charged $19.95.
On my credit card, immediately I noticed that there was a $19.95 charge that i never ever authorized
i then called myinfo1 only to ask about the unauthorized charge, but they never addressed my concern, only asked if i was calling about the 19.95 charge without even knowing my info, account, nothing. they ignored my question several times and forwarded my call subsequently to an automated machine to confirm the cancellation/request to be refunded the 19.95.
I am a concerned citizen with the danger of haven fall for an identity theft scam Of course i too want my money back for the 19.95 and 1.00 , but am also concerned with this scam/fraudulent website that never delivered anything regarding my initial search ...I wonder what are they using my information for and am extremely concerned with the possibility of identity theft and ask for help/advice on how to pursue with a resolution to that situation. can this site be deactivated?
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