- Report: #1203799
Complaint Review: MyPlay Direct - Internet
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Author Not Confirmed
Why?
MyPlay Direct
Internet, USA
Web:
myplay.com/direct/
Categories:
Business Rating:
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MyPlay Direct Charged Me, Order is MIA & Don't Respond to Emails Internet
I place an order on My Direct Play online three weeks ago, was charged using Amazon pay direct (to be safe). My credit card has been charged for this order yet My Direct Play has no emailed me about my order or shipping.
I emailed My Play Direct last week in hope of a delivery estimate. I got a response a few days later telling me they couldn't find my order. Since then, I have sent three emails (on Monday, Wednesday, and Thursday) and have yet to receive any response from them.
I am extremely upset and agitated. This is the worst customer service experience. I feel at this point I must a refund back and ask them to ship my t-shirt for free. If they ever answer me back...
