I ordered a pocket hole guide system on 10/26/2017 and in the shipping portion of the transaction it stated that most orders are shipped within 4 days. Some items will be shipped from manufacturer and can take up to 4 weeks for delievery. I recieved a confirmation e-mail and have heard nothing since. I've sent 3-4 emails with no response. I figure I have lost my 60 dollars but hope I can prevent others from losing thier money too. Last email sent 12 /1 /2017