- Report: #657009
Complaint Review: Nala Grace - Internet
Reported By:
anonymous -
, Kentucky, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Nala Grace
Internet, United States of America
Phone:
Web:
nalagrace.com
Categories:
Business Rating:
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Nala Grace Still have not received my order Internet
I ordered some bows off of Nala Grace web site, and still haven't received them. I ordered on August 11 2010, I was aware that they were handmade and could take up to 4-6 weeks. It is now October 31 2010, its been almost 3 months, and still nothing!! I have sent many of emails asking if my items have been shipped, and asking if I could have a refund, and all I get is the same message over and over again saying "I *believe* it was do to weight error, either way I have verified your address with the same shipping address you supplied me when you made your purchase and have it repackaged to have it picked up by our courier, keep an eye out!) Not to mention the weird emails i get with that message of other people complaining. On their website it says that your messages will not be shared with 3rd parties. I have also checked my shipping status on their website and it says that they are still on my order.
1 Updates & Rebuttals
anonymous
burlington,Kentucky,
United States of America
I have still not received my Bows from Nala Grace!!
#2Author of original report
Wed, November 10, 2010
I ordered some bows off of Nala Grace web site, and still haven't received them. I ordered on August 11 2010, I was aware that they were handmade and could take up to 4-6 weeks. It is now November 10 2010, its been over 3 months, and still nothing!! I have sent many of emails asking if my items have been shipped, and asking if I could have a refund, and all I get is the same message over and over again saying "I *believe* it was do to weight error, either way I have verified your address with the same shipping address you supplied me when you made your purchase and have it repackaged to have it picked up by our courier, keep an eye out!) Not to mention the weird emails i get with that message of other people complaining. On their website it says that your messages will not be shared with 3rd parties. I have also checked my shipping status on their website and it says that they are still on my order.
