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  • Report:  #176075

Complaint Review: National Small Business Alliance - Washington District of Columbia

Reported By:
- Sharon Hill, Pennsylvania,
Submitted:
Updated:

National Small Business Alliance
1201 Pennsylvania Avenue Washington, District of Columbia, U.S.A.
Phone:
800-506-6722
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My husband received a phone call stating that our business was approved for a line of credit for $8,000. I clearly asked them could I use the line of credit for a balance transfer. They said that wouldn't be a problem, however some fees may apply and to read about it when the package came. They quickly mentioned other benefits that the credit included-I didn't mentioned that said it was platinum. The $99 enrollment was paid; when the package came it was $5,000 for vacations, and $3,000 for computers.

I immediately called the company; no answer or the message box was full. Finally, I made contact with a rep and cancelled my membership the customer service was horrible. I told her about the credit card I didn't receive to make a long story short she told me I must have misunderstood her. (However, there are many stories from people on rip-off and BBB who were told about a credit card) I told her I clearly asked about using the $8000 for the balance transfer. She finally told me to go on the website and apply and hang up!!!

I cancelled the membership, sent the package back in October 2005, its February. I called again after being on hold for over 45 minutes a rep told me that my request has not been process and she don't have no idea when it will. A class action law suit should be filed against this shameful company. The BBB gave this company an F rating!

Just imagine how many people just gave up before receiving their refund. I guess that's the scam!

Donna

Sharon Hill, Pennsylvania
U.S.A.


1 Updates & Rebuttals

Donna

Sharon Hill,
Pennsylvania,
U.S.A.
National Small Business Alliance (Finally.....

#2Author of original report

Fri, March 03, 2006

I told the company about the complaint I made on your website and BBB and with-in three weeks I FINALLY received my $99 refund.

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