- Report: #188862
Complaint Review: NDA Pharmacy Safetrustprocessing.com - Internet
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Author Confirmed
Why?
NDA Pharmacy Safetrustprocessing.com
ndapharmacy.com/ Internet, U.S.A.
Phone:
866-259-7122
Web:
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NDA Pharmacy, Safetrustprocessing.com ripoff Coral Springs Florida Internet
I placed an order for Phentermine 4/13/06. Once the order was placed, I received an email stating that there is/was a Phentermine shortage and to allow the pharmacy 7-10 days to deliver the order. It is now 4/27/06 and I have still not received my order yet they processed my credit card on 4/17/06. I have sent 11 emails via their "tracking system," sent numerous emails to their "customer service dept.," and placed phone call after phone call without ever getting through to a live person. I have ordered Phentermine in the past and never had a problem before. I am disgusted with this. Does anyone have any advice?
Laurie
Houston, Texas
U.S.A.
Laurie
Houston, Texas
U.S.A.
2 Updates & Rebuttals
Laurie
Houston,Texas,
U.S.A.
A glimmer of hope and a possible resolution
#2Author of original report
Wed, May 03, 2006
Ironically enough, I had dinner with a friend last night who also ordered Phentermine from NDA Pharmacy/Safetrust processing back on March 31st. She too, never received shipment but somehow, was finally able to get hold of customer service after about 20 emails. She forwarded an email to me this morning with different customer service contact information than posted on their website and instructions on how to get a refund.
I sent them an email requesting an immediate refund and actually received a very brief response stating that they would refund me my money. At the same time, I received an email from my friend, notifying her of her FedEx tracking number and estimated delivery date of 5/4/06 after she sent the email requesting a refund. The FedEX order tracking number they provided her is legitimate, I tried it and recommend you doing the same. I'll let you know the outcome. Meanwhile, see the email text below for instructions.....Good luck!
Email:
So apparently they saw I was cancelling and now all of a sudden they've sent
it? Wierd!!!!
>From: "Safetrustprocessing CS"
Robert
Wichita,Kansas,
U.S.A.
ANOTHER VICTIM OF NDA AND SAFETRUST PROCESSING
#3Consumer Comment
Fri, April 28, 2006
I PLACED A ORDER ON 4/05/06 AND STILL HAVE NOT RECEIVED A REFUND OR MY ORDER WHEN YOU CALL THE CUSTOMER SERVICE NUMBER YOU CANT TALK TO ANYONE DONT JUST LET THIS GO LAURIE I AM SURE WE ARE NOT THE ONLY ONES BEING RIPPED OFF BY THIS COMPANY. IF ANY OTHER PEOPLE THAT ARE VICTIMS ARE READING THIS PLEASE LEAVE YOUR NAME AND EMAIL SO WE CAN CONTACT EACH OTHER AND POSSIBLY FILE A CLASS ACTION LAWSUIT.
