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  • Report:  #541978

Complaint Review: Netspan Group - Internet Internet

Reported By:
wendy - antioch, California, United States of America
Submitted:
Updated:

Netspan Group
Internet, 30084 Internet, United States of America
Phone:
800-914-1197
Web:
www.netspangroup.com
Tell us has your experience with this business or person been good? What's this?

I paid $120.00 (by creditcard) for an "Enrollment Package" which included  a pre-test, and the actual testing date and location so I could be employed at the U.S. post office on Sept.11,2009( a.m) and called the same day Sept.11,2009 (p.m.) to CANCEL the order... I was told It would cancel and NO payment would be processed.



I then recived the packet on Sept. 18,2009 and then revied my credit card transactions and discovered the they had charged $ 120.00 PLUS an additional $19.95 for processing fess ( I was noever told about these fees) .



I then called on Sept 18, 2009 and got a "RETURN AUTHORIZATION NUMBER" #93106 IN ORDER TO BE REFUNDED AND THEN SENT THE PACKAGE BACK TO THEM ( with the same exact packaging lables inside)



I called and left messages on a countinous basis , spoke to Mgr. Datsun, Madison, Tamika and Kendra. I was told my refund is in process and have never recived ANYTHING to this date.Now the number I called (800-914-1197) is disconnected and the webpage is closed. I am very FRUSTATED, and ANGRY to hear of this happening.



1 Updates & Rebuttals

Susan

This City,
Illinois,
USA
FYI

#2Consumer Comment

Sat, December 19, 2009

The post office doesn't charge for a job.  To apply see http://www.usps.com/employment/welcome.htm?from=home_footer&page=careers

 

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