- Report: #1273462
Complaint Review: netspend prepaid visa - Internet
-
Author Confirmed
Why?
netspend prepaid visa
Internet, USA
Phone:
8663877363
Web:
www.netspend.com
Categories:
Business Rating:
(0)
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netspend prepaid visa bolf federal bank agent refused to close my acct as i requested it closed both online and on phone with supervisor austin tx
I requested my account closed on/through their website after being a member for less than a day. I requested my acct closed through employee to their customer service agent via phone listed on back of card. Agent denied me asking for personal information. I then asked for supervisor and resquested my acct closed directly to supervisor on phone. supervisor refused to close my acct, telling me i should just wait for a personalized card sent from then. again i demanded my acct closed forthwith, copany's supervisor refused to do so. during conversation i stated i did not consent to them recording my conversation for any means, and informed then under pa,
my states wiretap laws that it is illegal for them to record me on phone without my permission, which they don't and didn't have, even for training purposes, supervisor laughed stating it was for training purposes, not in court, telling me i couldnt refuse consent. pa law clearly states a company or person must have consent to record a phone call. this company is shaddy and will steal your money. i am filling further complaints with fdic and other banking reglatory agencies. i problably have lost my money, or it will problably take me weeks to get some of it back , thank god i didnt give them my direct deposit money, or credit union. you will lose money doing any business with this "bank" / company. stay away!
sincerly
