- Report: #1043064
Complaint Review: Netspend - Internet
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Author Not Confirmed
Why?
Netspend
Internet, United States of America
Phone:
Web:
www.netspend.com
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Netspend Keeping my tax return, Internet
I filed my tax return through Turbo Tax and selected the option of having my tax return deposited on a Netspend prepaid card. Netspend received my tax return on March 13, 2013 and said that they needed to verify my identity before lifting a block so that I could withdraw money, I provided what documentation they requested than they claimed that I was no longer elgible for an account and that they sent my return back to the IRS which as of April 13, 2013 the IRS has not received it back.
1 Updates & Rebuttals
NetSpend Corporation
Austin,Texas,
NetSpend
#2UPDATE Employee
Mon, April 15, 2013
We understand that you have experienced some issues with your account and that your refund was returned back to the IRS.
Please send your information to [email protected] and we will make sure this is addressed. We would like to make sure that you receive your money as quickly as possible.
Thank you,
NetSpend
