- Report: #327061
Complaint Review: NetTVbroadcasts - Internet
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NetTVbroadcasts
nettvbroadcasts.com Internet, U.S.A.
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NetTVbroadcasts False advertising on their website. They state 7 day money back guarantee and don't live up to that promise! Not Disclosed Internet
On April 10, 2008 I signed up for TV on the internet service through Net TV Broadcasts. It required a credit card to charge the amount of $61.90 to my card in order to used their service.
The reception is very poor to use their product so I e-mailed them the same day to cancel my subscription. Their e-mail address given in their "Contact Us" is not a working e-mail address. Instead I received an e-mail from [email protected]. It stated that the company does not issue refunds once the order is completed and the product is delivered.
I responded back reminding them of their 7 day money back guarantee and demanding a full refund immediately. To this date they keep saying they will only credit a portion of the charge. I have yet to see any credit to my account.
I have learned that I will never again sign up for anything on the internet unless a physical address and telephone number for the company is given and I, first of all, check with the local attorney general's office for any complaints filed against the company. I will only deal with familiar reputable companies from now on.
Please make your readers aware of this bogus company.
Thank you!
Glenn
Renton, Washington
U.S.A.
The reception is very poor to use their product so I e-mailed them the same day to cancel my subscription. Their e-mail address given in their "Contact Us" is not a working e-mail address. Instead I received an e-mail from [email protected]. It stated that the company does not issue refunds once the order is completed and the product is delivered.
I responded back reminding them of their 7 day money back guarantee and demanding a full refund immediately. To this date they keep saying they will only credit a portion of the charge. I have yet to see any credit to my account.
I have learned that I will never again sign up for anything on the internet unless a physical address and telephone number for the company is given and I, first of all, check with the local attorney general's office for any complaints filed against the company. I will only deal with familiar reputable companies from now on.
Please make your readers aware of this bogus company.
Thank you!
Glenn
Renton, Washington
U.S.A.
