Chuck
mercer,#2Author of original report
Thu, February 07, 2008
Today, I finally received a credit on my account for all the charge-backs from my dealings with Growing Rich w/Google Rip-Off. It was not an easy process--requires a lot of time, and responding with the bank. However, after four months of persistance with my bank, I have finally been given back my money that this company ripped off of me. Thanks to this web site, I've referred it to the bank records, so that anyone being taken by this company again, will not have to go through this process of getting their money back! Thanks to all who wrote in regarding this company's rip-off, bank employees know of this scam.
Ryan
St. George,#3UPDATE Employee
Mon, January 14, 2008
I would like to discuss Chuck's concerns with him to insure that he is taken care of. First and foremost I offer an apology for the breakdown in service Chuck obviously experienced. Chuck, if you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Chuck. Hopefully, I will hear from him soon so that we can be sure he is satisfied. Sincerely, Ryan R.