- Report: #234670
Complaint Review: New Century Mortgage - Irvine California
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New Century Mortgage
18400 Von Karman, Irvine, 92612 California, U.S.A.
Phone:
888-623-5626
Web:
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New Century Mortgage Harassing phone calls on mortgage payment that isn't even late! Irvine California
I recently refinanced and my new mortgage company has become New Century Mortgage. The refi closed escrow 2 weeks ago and for the last week and a half I have been receiving phone calls every morning at 7am. When I try calling the number they leave on the message it informs me they are seeking collection, and puts me on hold.
I am given 2 options ("Press 1 if your payment is more than 1 month late, or Press 2 if your payment is more than two months late!) - keep in mind, escrow closed 2 weeks ago!
Just this morning a guy by the name of Chris called and spoke with my wife. He was rude and abrupt and just said my name - when she informed him I was unavailable, he gave her a number to call and hung up. When I returned the call, I was given the same 2 options. My payment is not even late - it isn't even due until March!! This is a total outrage!
Jason
Indio, California
U.S.A.
I am given 2 options ("Press 1 if your payment is more than 1 month late, or Press 2 if your payment is more than two months late!) - keep in mind, escrow closed 2 weeks ago!
Just this morning a guy by the name of Chris called and spoke with my wife. He was rude and abrupt and just said my name - when she informed him I was unavailable, he gave her a number to call and hung up. When I returned the call, I was given the same 2 options. My payment is not even late - it isn't even due until March!! This is a total outrage!
Jason
Indio, California
U.S.A.
1 Updates & Rebuttals
Trevor
San Juan Capistrano,California,
U.S.A.
There on the verge of filing BK
#2Consumer Comment
Tue, March 06, 2007
Your loan would then hopefully be serviced by a more ethical company (if it exists). That is ridiculous for them to be calling you like that.
