Newegg Support
USA#2UPDATE Employee
Tue, June 07, 2011
Dear mdm,We greatly apologize for any inconvenience caused by this uncommon situation, and we assure you that we would never intentionally cause for you to ever be dissatisfied with our services. That said, if you paid a shipper to return an item that was damaged in transit. Your claim for the loss is with the shipper not Newegg.com .
If this is not the case, I welcome you to please contact me at [email protected] or call me at 1800-390-1119 ext. 25062 to review this situation and see what can be done on our end.
Thank you,
Newegg.com
mr rik
miami,#3Consumer Comment
Fri, June 03, 2011
-"Others had written the same symptoms as me on their website in their reviews."
Wow.
Hopefully you paid with credit card and can get a chargeback.
Forget UPS, they're worthless....
coast
USA#4Consumer Comment
Fri, June 03, 2011
It is possible the TV was damaged in transit. Newegg can not return a damaged TV to the manufacturer. Why do you consider this a rip off?
Did you file a damage claim with UPS?