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  • Report:  #25869

Complaint Review: New Hyde Park Amoco Gas Station - New Hyde Park New York

Reported By:
- Levittown, NY,
Submitted:
Updated:

New Hyde Park Amoco Gas Station
205 Jericho Turnpike, New Hyde Park New Hyde Park, 11040 New York, U.S.A.
Phone:
516-326-2396
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My car was towed to this station by AAA on July 16 because of a broken timing belt. I was on my way home from work. When the tow truck came I requested to be driven closer to my home since it was inconvenient for me to have the car in New Hyde Park.

I was told it couldn't be done and they towed me to New Hyde Park Amoco at N.2nd Street & Jericho Turnpike. It cost me $35.00 in car service to get home from there. They checked my car the next day and told me I needed a timing belt and convinced me that I needed a water pump and new belts. I agreed to the repairs and was told the bill was $276.67.

I paid by credit card because they would not accept a check. Upon driving the car home I noticed it was not running smoothly and I called the station immediately the next morning to tell them I was going to bring the car back to be adjusted. Because of work I couldn't get back there until July 30th.

I wanted to bring the car somewhere else because I didn't like these people but I was told I should bring it back to where the work was done so they can make the adjustment and not charge me. I went to the station with the itemized bill ($276.67)so they could see what work was done.

I gave "John" my keys and he looked at the bill and told me I wasn't charged enough the first time. I told him I paid what I owed and that was what they told me I owed. I didn't dispute the amount of $276.67; he continued to tell me I should have paid over $400.00. He had my keys, and wouldn't give me them back until I paid an additional $174.03; they did nothing to my car and it is still running rough. I wrote to AAA Executive Offices and filed a formal complaint, and I wrote to BP Petroleum (Amoco Oil)to file a complaint with them as well. I also called my credit card company to "dispute the transaction" and that is being worked on as we speak.

I want everyone to know what type of business establishment New Hyde Park Amoco (aka -T.N.T. Automotive Corp) is and how they treat customers. They do very bad work, they rip customers off and they should not be allowed to continue to run a gas station or a car repair station.

Rosemary

Levittown, New York


1 Updates & Rebuttals

Jeffrey

Annapolis,
Maryland,
Hyde Park ripoff

#2Consumer Comment

Sat, August 31, 2002

I don't know what type of car you have, but down here in Maryland, I've never paid over $200. to get a timing belt replaced. Now I know that things cost a little more up there in the NY area and I would say that the initial fee that they charged you was probably in line. It sounds to me these people don't guarantee their work and they expect you to pay for their screwups.

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