Complaint Review: Nextel - Long Beach California

I am a Nextel customer since 1994. I am not their employee. My only conection is the service. They provide, I pay. I have 9 phones with them. I am a heavy user, over 3000 minutes a month, used most from 9 AM to 6 PM. My unit bill is floating at $200.00 per month. My office phone AND my home phone are forwarding to Nextel for the last 2 years. Incoming calls are all free. Last 2 months I send my daughther to China with a Nextel I2000 worldwide phone. I called her every day, dialing the local Nextel phone number. Connection was immediate and crystal clear. I never paid any international fees. My phone works perfect when I travel, many times my friends they travel with me asked for my phone to call cause they had other provider and no signal. Yes, I had my share of misshandeling, attitude and so on, but the service they provide is exceptional and no one can even came closer. The story about Sprint building a service to include cell and radio I heard 2 years ago. They only talk and they follow the leader. When I go to the restaurant I sometimes hear the familiar radio beep call, and I can see many customers in there checking their phones, they all have Nextel

I am a Nextel customer since 1994. I am not their employee. My only conection is the service. They provide, I pay. I have 9 phones with them. I am a heavy user, over 3000 minutes a month, used most from 9 AM to 6 PM. My unit bill is floating at $200.00 per month. My office phone AND my home phone are forwarding to Nextel for the last 2 years. Incoming calls are all free. Last 2 months I send my daughther to China with a Nextel I2000 worldwide phone. I called her every day, dialing the local Nextel phone number. Connection was immediate and crystal clear. I never paid any international fees. My phone works perfect when I travel, many times my friends they travel with me asked for my phone to call cause they had other provider and no signal. Yes, I had my share of misshandeling, attitude and so on, but the service they provide is exceptional and no one can even came closer. The story about Sprint building a service to include cell and radio I heard 2 years ago. They only talk and they follow the leader. When I go to the restaurant I sometimes hear the familiar radio beep call, and I can see many customers in there checking their phones, they all have Nextel

I am a Nextel customer since 1994. I am not their employee. My only conection is the service. They provide, I pay. I have 9 phones with them. I am a heavy user, over 3000 minutes a month, used most from 9 AM to 6 PM. My unit bill is floating at $200.00 per month. My office phone AND my home phone are forwarding to Nextel for the last 2 years. Incoming calls are all free. Last 2 months I send my daughther to China with a Nextel I2000 worldwide phone. I called her every day, dialing the local Nextel phone number. Connection was immediate and crystal clear. I never paid any international fees. My phone works perfect when I travel, many times my friends they travel with me asked for my phone to call cause they had other provider and no signal. Yes, I had my share of misshandeling, attitude and so on, but the service they provide is exceptional and no one can even came closer. The story about Sprint building a service to include cell and radio I heard 2 years ago. They only talk and they follow the leader. When I go to the restaurant I sometimes hear the familiar radio beep call, and I can see many customers in there checking their phones, they all have Nextel

I am a Nextel customer since 1994. I am not their employee. My only conection is the service. They provide, I pay. I have 9 phones with them. I am a heavy user, over 3000 minutes a month, used most from 9 AM to 6 PM. My unit bill is floating at $200.00 per month. My office phone AND my home phone are forwarding to Nextel for the last 2 years. Incoming calls are all free. Last 2 months I send my daughther to China with a Nextel I2000 worldwide phone. I called her every day, dialing the local Nextel phone number. Connection was immediate and crystal clear. I never paid any international fees. My phone works perfect when I travel, many times my friends they travel with me asked for my phone to call cause they had other provider and no signal. Yes, I had my share of misshandeling, attitude and so on, but the service they provide is exceptional and no one can even came closer. The story about Sprint building a service to include cell and radio I heard 2 years ago. They only talk and they follow the leader. When I go to the restaurant I sometimes hear the familiar radio beep call, and I can see many customers in there checking their phones, they all have Nextel

Hey, I'm in the same boat with you on Nextel. Your problem sounds just like ours, and I just filed a rip-off report of my own! I was told by a couple of local Nextel employees that Sprint is about to launch their own phone/radio service and that it will be better than Nextel's. I heard this from two Nextel insiders! We've been overbilled, charged the wrong rate plan and had other mistakes happen, and as you know, calling Nextel is a nightmare! In case you need it, their CEO's name is Tim Donahue and their VP is Jim Moody. I sent both of them letters today after finally just giving up. Nextel is such a screwed up company, but unfortunately, they're the only ones who have the two part service right now. I'll be the first to change to Sprint when the time comes!