- Report: #464118
Complaint Review: NH Krystal - Cancun Internet
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NH Krystal
Cancun, Internet, Mexico
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NH Krystal KRYSTAL SCAMMERS Cancun Internet
*Author of original report: NH Krystal Scammers
*Author of original report: Our account has been satisfactorily cancelled
*Consumer Comment: Me Too a Victim of Krystal cancun dishonest sales representative Michael Alvarez
*General Comment: royal elite timeshare scam victim
*Consumer Comment: Krystal Timeshare
The following describes our encounter with NH Krystal Cancun on September 2008. Upon arriving at Cancun airport we were greeted near the airport exit by DIEGO CARBALLO SANDOVAL. He offered us free tickets in exchange to attend a free breakfast. When we asked if this was for a time share, he said no, it was not.
At the hotel, their salesman ERIC GUERRERO offered to sell us membership to their Krystal International Vacation Club (KIVC). When we asked again if this was a time share, he said no, it was not, it was a vacation club and something better. After breakfast, he showed us his program and he offered us 13 Power Weeks and 17 K-Plus Weeks at Krystal, HE GUARANTEED that we could rent those weeks for $700 USD per week.
Then, he made offers like:
(A) He described this as a good investment opportunity because we could get all our initial payment back and more within 3 years.
(B) He said also there were no annual maintenance fees and we would only pay when we use our weeks.
(C) We could rent a room at all the expensive hotels in the R.C.I. book for just $399USD per week for up to 6 people.
(D) We can sell my friends time share in Las Vegas for a good market value and the proceeds from that would repay our money back for the purchase of the KIVC membership.
When we asked again if the rental money is guaranteed, their salesman ERIC GUERRERO said it was GUARANTEED. He said that their partner Regal Rentals and Resales would be able to list and rent out our weeks with no problem. It was too good to be true, so we decided to sign the paperwork.
To our dismay, all the benefits their salesman Eric Guerrero said we would get with the KIVC membership were turning out to be untrue. We called Krystal to complain, the Quality Assurance Manager RAY RUBIO took our call, he denied the existence of any such promises and he was rude to us.
We felt completely betrayed and worry constantly that the sensitive information we gave them during the purchase of the membership would be abused, we were DECEIVED and LIED TO with their DECEITFUL SALES PRACTICES and MISLEADING INFORMATION.
AL.
AL
250 broadway, New York
U.S.A.
At the hotel, their salesman ERIC GUERRERO offered to sell us membership to their Krystal International Vacation Club (KIVC). When we asked again if this was a time share, he said no, it was not, it was a vacation club and something better. After breakfast, he showed us his program and he offered us 13 Power Weeks and 17 K-Plus Weeks at Krystal, HE GUARANTEED that we could rent those weeks for $700 USD per week.
Then, he made offers like:
(A) He described this as a good investment opportunity because we could get all our initial payment back and more within 3 years.
(B) He said also there were no annual maintenance fees and we would only pay when we use our weeks.
(C) We could rent a room at all the expensive hotels in the R.C.I. book for just $399USD per week for up to 6 people.
(D) We can sell my friends time share in Las Vegas for a good market value and the proceeds from that would repay our money back for the purchase of the KIVC membership.
When we asked again if the rental money is guaranteed, their salesman ERIC GUERRERO said it was GUARANTEED. He said that their partner Regal Rentals and Resales would be able to list and rent out our weeks with no problem. It was too good to be true, so we decided to sign the paperwork.
To our dismay, all the benefits their salesman Eric Guerrero said we would get with the KIVC membership were turning out to be untrue. We called Krystal to complain, the Quality Assurance Manager RAY RUBIO took our call, he denied the existence of any such promises and he was rude to us.
We felt completely betrayed and worry constantly that the sensitive information we gave them during the purchase of the membership would be abused, we were DECEIVED and LIED TO with their DECEITFUL SALES PRACTICES and MISLEADING INFORMATION.
AL.
AL
250 broadway, New York
U.S.A.
5 Updates & Rebuttals
margaretsims90
Alabama,Krystal Timeshare
#2Consumer Comment
Thu, January 22, 2015
Krystal is well known for the timeshare scam. They offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.
collins80j
Reston,Virginia,
royal elite timeshare scam victim
#3General Comment
Sat, June 22, 2013
Have you accomplished to get your deposit back? I purchased a Royal Elite timeshare last year and I'm having exactly the same problem, I was trying to get a final resolution working on my own, but I think it's time to file a complaint with PROFECO (The Mexico's Consumer Protection Agency) maybe you should do the same thing
Sylvia
Calgary,Nationwide,
Canada
Me Too a Victim of Krystal cancun dishonest sales representative Michael Alvarez
#4Consumer Comment
Mon, November 05, 2012
May I ask how did you manage to cancel your account from Krystal Cancun?? I can't believe that I fell into their dishonest sales tactics too. They say one thing but the contract is something else!! PROFECO should be able to protect people that visits Mexico to people like Michael Alvarez who will lie to the teeth just to get the sales commission!! He is unscrupulous, dishonest and a liar!!
A liu
250 broadway,New York,
U.S.A.
Our account has been satisfactorily cancelled
#5Author of original report
Fri, January 07, 2011
Please be notified that our contract has been cancelled and an agreement has been achieved, all this has been possible with the assistance of the people from Krystal. Give them a chance to try to resolve your concerns.
A Liu
250 Broadway,New York,
U.S.A.
NH Krystal Scammers
#6Author of original report
Mon, June 29, 2009
This is A Liu, I made this complaint against Krystal and I made a BlogSpot. If you were scammed by Krystal, I invite anyone who wants to share information about Krystal, and this way we will warn all the American citizens to stay away from these SCAMMERS. www.nhkrystalfraud.com
