- Report: #1001779
Complaint Review: no more rack - Internet
Reported By:
never again -
west chester, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
no more rack
Internet, United States of America
Phone:
800-538-9798
Web:
nomorerack.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
no more rack ripoff Internet
placed order for sheets on january 13,20
13. received shipping info with tracking no. on january 14.
attempted to start tracking package on the 16 of january, no info avalable.
comtacted no more rack on the 18th of january.received a email from dwight stating he would check in to it.never heard from him again. emailed again on the 21, got a response from angelo.same thing-he'll get back to me. called customer service,got the run around from them/. told them to cancel my order and refund my money. they refuse to. said they had a policy they had to follow.
lesson learned-shop amazon.at least they can be trusted. i doubt i'll ever have my sheets or money back
13. received shipping info with tracking no. on january 14.
attempted to start tracking package on the 16 of january, no info avalable.
comtacted no more rack on the 18th of january.received a email from dwight stating he would check in to it.never heard from him again. emailed again on the 21, got a response from angelo.same thing-he'll get back to me. called customer service,got the run around from them/. told them to cancel my order and refund my money. they refuse to. said they had a policy they had to follow.
lesson learned-shop amazon.at least they can be trusted. i doubt i'll ever have my sheets or money back
1 Updates & Rebuttals
Nomorerack.com Customer Care
New York,New York,
United States of America
NoMoreRack.com - Customer Care
#2UPDATE Employee
Thu, January 24, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected]. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
