- Report: #1020799
Complaint Review: Nomorerack.com - Internet
Reported By:
Ruby -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Nomorerack.com
Internet, United States of America
Phone:
Web:
Nomorerack.com
Categories:
Business Rating:
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Nomorerack.com Scam...Scam...Scam...Stay Away Internet
Definitely don't but from this place. I ordered three items. Two were shipped right away and according to nomorerack.com were delivered as well. Upon contacting them and letting them know that I never received my items, they told me I had to check with my local post office, which I did. Not much help there. When I told nomorerack.com that the post office wasn't able to help me, they told me I needed to file a police report and then they would issue me a credit. So I filed a police report. I also filed a complaint to the US Post Office online. Amazingly, two days after I told nomorerack.com that I had actually filed a police report, my packages arrived! So I really don't think it was the post office at all. Now I finally got my third item after three weeks. They supposedly shipped it on 2/14 and I just got it today, 2/26. It was a waterpik. I missed the fine print that said refurbished, or I would never have ordered this in the first place. But trying to make the best of this whole horrible situation, I decided to clean it, although they did say it was sanitized. Sanitized with what I'm not sure because this thing is grossly and disgustingly dirty. I'm throwing it out. A waste of $27 and all I can do is come here and try to warn others not to waste your money on this junk they sell!
1 Updates & Rebuttals
Nomorerack.com Customer Care
New York,New York,
United States of America
NoMoreRack.com - Customer Care
#2UPDATE Employee
Wed, February 27, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected]. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
