- Report: #229978
Complaint Review: North Carolina Furniture - New York New York
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Author Confirmed
Why?
North Carolina Furniture
9 East 19th Street 4th Floor New York, 10003 New York, U.S.A.
Phone:
800-627-3503
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
North Carolina Furniture - Apartment Living No delivery of furniture no refund of deposit ripoff New York New York
Ordered a couch on 7/27/06 for ~$4000. Paid 1/2 as a deposit. Promised delivery in 2-3 months.
3 months later, no couch. Seller claims manufacture is delayed because fabric not available and would take 4-6 weeks longer. 6 weeks later, still no couch. Seller claims manufacturer not able to get fabric at all. Finally they agreed to canceled order on 12/14/06 and to provide refund. 1/11/06 still no refund.
Seller will not talk to me on the phone, always busy, on the other line, not my job, etc. But if I call saying I'm John Smith wanting to place an order, I get through right away. Neil, Robin and Sarah are dishonest and liars.
Very bad customer service, very bad business practices. Do not trust these people.
Tason
Libertyville, Illinois
U.S.A.
3 months later, no couch. Seller claims manufacture is delayed because fabric not available and would take 4-6 weeks longer. 6 weeks later, still no couch. Seller claims manufacturer not able to get fabric at all. Finally they agreed to canceled order on 12/14/06 and to provide refund. 1/11/06 still no refund.
Seller will not talk to me on the phone, always busy, on the other line, not my job, etc. But if I call saying I'm John Smith wanting to place an order, I get through right away. Neil, Robin and Sarah are dishonest and liars.
Very bad customer service, very bad business practices. Do not trust these people.
Tason
Libertyville, Illinois
U.S.A.
