Complaint Review: North Hills Auto Mall - Pittsburgh Pennsylvania

I'm just going to lay out the facts,

Day 1: The car they sold me ran just fine.

Day 2: car breaks down on the road, I miss an entire day of work. Turns out the alternator was broken and had to get that fixed. Thankfully they did actually fix that.

Day after I got the car back: Check engine light comes on (note: it didn't come on when I did the test drive so either they tried to hide it, or maybe they messed something up when trying to fix the alternator). Turns out there was a P1457 error for the EVAP system

1 Week later: flat tire. It wasn't due to anything I've done. I noticed when filling up the tire with air that there was some type of liquid seeping out the tires where the hole is. Asked my friend about it and he said it was this cheap tire patching liquid called "fix a flat"

1Month later: Car breaks down on the road again. Turns out the battery was leaking and I had to get it replaced

1 week later: I finally take it to a repair shop to see if i can get the EVAP system fixed as well as see if there is anything else wrong with the car. Found out that the rear strut was also leaking and the tires were dry rotted and I had 1 month to get it inspected and it would be around $1500 in repairs, I asked them if it was covered under the warrenty North Hills offered and they said no and they referred me to their friend who is an expert on car warrenties. I called him and he told me that the warrenty company that I had was one of the worst warranty places ever and that they never pay any money and that I was basically screwed.

Next: I called North hills back up and told them about the situation, he told me that he'll "Take care of it for me". This lead me to believe that they'd be willing to fix it for free. So I drop my car off at the place to get it fixed.

Next day: I get a call saying they need ABOUT $500 in order to buy the car parts they need to fix it and that i should stop by tomorrow. I was somewhat okay with paying for the parts so long as they'd to the labor so I was okay with that.

Next day: I stop by to deliver the money, I asked him how much it was and he said 500. I found it a little fishy that all the car parts totaled to exactly 500 so I asked for a receipt. That when he replied with "Oh you don't need a receipt", My suspicions then shot through the roof. He told me if I wanted a receipt that I'd have to wait a while, so I did. I go back into the office and they just take out some piece of paper and write 500 on it and said "here's the receipt". So I'm just like, where are the totals for all the car parts that need to be ordered? Turns out that the car parts were already ordered and some already arrived so they actually didn't need my money to order the parts. The 500 was for a deductible and they were going to bill me an even greater amount for the repairs.

Those were the facts, now here's my opinion. These people are shady, slick, liars that will do anything to get your money. They have no shame. Stay far far far away from them. Tell all your friends who are interested in going there to not think twice about it.