- Report: #1395456
Complaint Review: nouveau restor - Internet
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Author Confirmed
Why?
nouveau restor
Internet, USA
Phone:
877-355-1693
Web:
trial offer on facebook
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
nouveau restor ordered a trial order for face and eye cream which i received two weeks later. the add never mentioned that i would have to pay full price and would be charged for future shipments. the trial price for each product was $5. future shipments would be for $90. how can you cancel a trial order in two weeks if you have not yet received the products and have had a chance to use it to see if it works. the agent i spoke to, pedro, # 0499 stated that the two weeks starts from the day you order the "free trial". lesson learned. the company is located in lake tahoe, nv 89449 phone # 866-471-8407 lake tahoe nevader
ordered a trial offer for face eye cream, for $5 each. it took over two weeks to arrive. i noticed that my account was chaged for $90 . when i called the phone number that appears, i was told that i was charged the full price for trial product. i spoke to pedro, # 499, and was told the i would have had to cancel order in 14 days . which started on the day you ordered. i asked him how can they charge for a product that i jhad yet to try to see if it worded? he stated that i can't return the pruduct, but could give me a 50% discount on future orders. i said no thank you and canceled future shipments. please note i live in puerto rico which is not on the state charts.
