- Report: #1437702
Complaint Review: Nouveau - Lake Tahoe Nevada
Reported By:
SUZANNE -
Fernandina Beach, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Nouveau
Lake Tahoe, 89449 Nevada, United States
Phone:
8664718407
Web:
Trynouveaurestor.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Nouveau Nouveau restor revitalizing moisturizer. Nouveau eye serum Debited approximately $1200 from my checking account Lake Tahoe Nevada
In the summer of 2017 I ordered the "free" trial of Nouveau Restor Skin moisturizer and Nouveau Eye Serum and paid shipping and handling. I did not order any more and was not aware they would send me more. However I still tried to find a number to ensure that they would not send me anymore. I could not read the number on the bottle (extremely small and on the crease of the packaging). I could not find a number on the internet. I was in Washington State because I work with the National Park Service. I left in September to return to Florida. I never received any more products from this company.
In April 2018 I discovered that my bank account was off by about 1200 dollars! I reviewed my statements and found out I had been charged approximately 180 dollars a month by this company since I left Washington! I got the number of the company from my bank and called the company. The first phone call one representative agreed to send me one month of the product to me free because the product had been returned (evidently by the government office I worked for)The next phone call the following day I talked to a representative and a supervisor. Neither would refund me or even send me the 1200 dollars worth of product I paid for! I have this conversation recorded. This company was backed by Victoria Osteen (Joel Osteen Ministries) so I thought it was legitimate! They are theives and their product sucks!!!
