;
  • Report:  #68055

Complaint Review: NSS MAGAZINE SUBSCRIPTION - Massachusetts

Reported By:
- somewhwere, Wisconsin,
Submitted:
Updated:

NSS MAGAZINE SUBSCRIPTION
Massachusetts, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Inadvertantly took got FREE trial offer with option to cancel when a phone order for something unrelated was made using personal credit card. Tried in vane to cancel but unable to talk to a real person. Credit Card company not much help. The automated service rep on 800 number leaves no options to talk to a real person. They billed me for another cycle and I cannot seem to find any way to get this cancelled. HELP! Anyone have any advice?

Bo

somewhwere, Wisconsin
U.S.A.


1 Updates & Rebuttals

Bo

Frozen Tundra of Wisconsin,
Wisconsin,
U.S.A.
Thanks for this website!

#2Author of original report

Thu, October 02, 2003

GOOD NEWS--- I follwed the advice by another posted complaint. When you call the 800 # -- sy nothing and eventually it will kick over to a real customer service rep. Be patient. I was able to cancel and RANDY ( the CS REP ) said that I would receive credit in 1-2 billing cycles. We'll see but at least it is a start. Thanks for this website! Somewhere in the Frozen Tundra of Wisconsin.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//