- Report: #1455436
Complaint Review: NVP warranty - independance ohio
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Author Not Confirmed
Why?
NVP warranty
5755 granger rd independance, 44131 ohio, United States
Phone:
888 270 5835
Web:
nvpwarranty.com
Categories:
Business Rating:
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NVP warranty Cancelled a customers contract AFTER he submitted a claim, which was denied because of a simple clerical error on the signed contract. independance ohio
A brite and cheery saleswoman came to my shop to drum up business for her employer NVP WARRANTY CO. I was aprehensive at the prospect of selling aftermarket warranties to my loyal customers due these kind of companies having very bad reputations..in general.
I joined their team and sold a few warranties. One very good customer broke down and had his car towed to a NVP recommended shop. They told him he needs a new engine. He proceded with a claim to NVP. They rejected and cancelled his contract not based on the paid for warrantied item but on the fact that there was a clerical mistake on his application from a month ago.
They will take your money ALL DAY LONG. god help you if you didn't dot an i or cross a T on the written contract. They are in the contract enforcement business, not the warranty business. They could care less about their reputation. I ended up taking care of my loyal customer. Thats what good honest business people do.
