- Report: #530450
Complaint Review: Offerpal Media Inc. - Fremont California
Reported By:
CJ -
Oklahoma city, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Offerpal Media Inc.
161 Mission Falls Lane, Suite 100 Fremont, 94539 California, United States of America
Phone:
510-403-73
Web:
www.Offerpal.com
Categories:
Business Rating:
(0)
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Offerpal Media Inc. Will not give me credit, even when provided with proof of offer completion! Fremont, California
I completed an offer for Book of The Month club, to earn bimbo dollars at MissBimbo.com. Supposedly, your account is credited within minutes, but hours later, I had received nothing. I contacted Offerpal support (and provided a screencap of my welcome email from BOM), but was immediately given the run-around.
It's like they didn't even read my emails! They have repeatedly requested proof of offer completion, but when the proof is sent, they ignore it and never respond! A couple days ago, I sent them screencaps of my welcome & proof of order shipment emails, along with a screencap of my online debit card statement (with the transaction circled in red).
No response. So, I am seriously pissed now.
I had problems receiving credit with other offers, as well. They gave me manual credit for those, but treated me like a criminal in the process. They said something crazy about "fraud investigation"... as if I was lying about my offer completion! I provided PROOF, and they STILL treated me as if *I* was the one trying to scam *them*! HA!
Offerpal customer service is the absolute WORST in the world. Their replies read like canned responses (pre-written); they behave like a bunch of blind robots! They repeatedly request proof, but after it is sent, they act as if they never got the email, and once again send out the same scripted crap:
"Please send us the screenshots* of the emails you received Book of the Month
Club (including the subject lines please) confirming your order/purchase.
These e-mails should include a "thank you" e-mail for your registration and an
e-mail of the books purchased."
I SENT IT! So where is my d*mn credits???!
2 Updates & Rebuttals
jaddtkc
Eastlake,Ohio,
United States of America
offerpal
#2General Comment
Sat, December 05, 2009
I had the same problem with this company. They are horrible!!!!!
CJ
United States of AmericaUPDATE: Still no word from Offerpal
#3Author of original report
Thu, December 03, 2009
I can't believe this! If a regular person did something like this, they'd be in jail right now. But since Offerpal is a "business", they are allowed to scam & defraud people on a whim. I hate the law; it's set up to work in favor of big business. They can lie, steal & cheat, and the legal system allows them to get away with it.
There has not been even one response to my last two emails I sent Offerpal. They wanted proof, I gave it to them... now I'm getting the silent treatment. God, I hate them.
Whatever you do... STAY AWAY FROM OFFERPAL. They are a sham. They are liars. They will take the money paid by advertisers when you complete your offers, and then run.
